PRIVACY POLICY

2. Information We Collect

Depending on the game and the features you use, we may collect the following categories of information:

• Account information: username, email address, account credentials, and information associated with supported login providers such as Google.
• Device information: device type, operating system, device identifiers, advertising identifiers, language, and similar technical information.
• Network information: IP address and information derived from your connection.
• Gameplay information: game progress, statistics, achievements, preferences, interactions, and other gameplay-related information.
• Diagnostic information: crash reports, error information, performance data, and technical logs.
• Location information: location information where required for a game feature, analytics, advertising, or other permitted functionality. Where practical, location may be approximate rather than precise.
• Purchase information: information necessary to recognize and provide purchases made through the applicable platform. We do not directly process your full payment card details for purchases made through Google Play or the Apple App Store.

3. How We Use Information

We may use collected information to:

• Create and manage player accounts.
• Provide, maintain, and improve our games.
• Save and synchronize game progress and player data.
• Provide customer support and respond to requests.
• Understand how players use our games and improve gameplay and performance.
• Detect crashes, bugs, fraud, abuse, cheating, and security issues.
• Show and measure advertising where advertising is enabled.
• Process and restore in-game purchases.
• Comply with legal obligations and protect our services, users, and rights.

4. Analytics

We use Google Firebase Analytics to understand how players interact with our games. This may include gameplay events, device information, approximate location, and other analytics or diagnostic information.

Analytics information helps us understand usage patterns, identify technical problems, and improve our games and services.

5. Advertising

Some Snellsoft Games may display advertisements. We use AppLovin MAX to provide and manage advertising.

Depending on your device, region, consent choices, and applicable laws, advertising partners may process information such as advertising identifiers, device information, IP address, approximate location, and advertising interaction data for purposes such as delivering, measuring, and personalizing advertisements.

Where required by law, we will request the appropriate consent before using information for personalized advertising.

6. Third-Party Services

Our games may use third-party services to provide functionality, analytics, authentication, advertising, platform features, and other services. These providers may process information according to their own privacy policies.

Services currently used may include:

• Google Firebase — analytics and related development services.
• Google Play Games / Google services — Android gaming and account-related functionality.
• AppLovin MAX — advertising and ad mediation.
• Google Play — Android distribution and purchases.
• Apple App Store / Apple services — iOS distribution and purchases.

7. In-App Purchases

Purchases made in our Android games are processed through Google Play. Purchases made in our iOS games are processed through the Apple App Store.

Snellsoft does not receive or store your complete payment card information from these transactions. The applicable platform handles payment processing in accordance with its own terms and privacy policy.

8. Account Security

We take reasonable technical and organizational measures to protect account information and other personal information against unauthorized access, loss, misuse, or disclosure.

If you create an account using a password, you should keep your password confidential and use a unique password that you do not use for other services.

9. Data Retention

We retain information for as long as reasonably necessary to provide our games and services, maintain player accounts, meet legitimate business and legal requirements, resolve disputes, enforce our agreements, and maintain security.

When information is no longer required, we may delete it, anonymize it, or otherwise securely dispose of it.

10. Sharing of Information

We do not sell your personal information as a standalone product. We may share information with service providers that help us operate our games and services, including analytics, advertising, authentication, hosting, security, and platform providers.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, prevent fraud or abuse, protect users or Snellsoft, or enforce our legal rights.

11. International Data Processing

Some of our service providers may process information in countries outside your country of residence. Where required by applicable law, appropriate safeguards are used for international transfers of personal information.

12. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information. These may include the right to:

• Request access to personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your account and personal information.
• Request restriction of certain processing.
• Object to certain processing, where applicable.
• Request a copy of certain information in a portable format.
• Withdraw consent where processing is based on consent.

We provide an automated account/data deletion system where available. You can also contact us using the details below if you need assistance with a privacy request.

13. Cookies and Similar Technologies

Our websites and online services may use cookies, local storage, pixels, SDKs, and similar technologies to provide functionality, remember preferences, analyze traffic, maintain security, and support advertising.

Where legally required, we will request consent for non-essential cookies or similar technologies. You can also control cookies through your browser or device settings.

14. Children and Age Requirements

Our games are general-audience entertainment products and are not specifically directed toward children.

We do not knowingly collect personal information from children where doing so would be prohibited by applicable law. If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so we can investigate and take appropriate action.

Depending on your country or region, additional parental consent or other protections may apply to younger users.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our games, services, technology, legal requirements, or business practices.

When we make changes, we will update the effective date shown at the top of this policy. Continued use of our services after an updated policy becomes effective means the updated policy applies to your use of the services, subject to applicable law.